Privacy Policy, Terms of Service & Cookie Policy

1. Introduction

Gill Technologies (Pty) Ltd. ("GillTech", "we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation. This document sets out our Privacy Policy, Terms of Service, and Cookie Policy. By using our website at gilltech.co.za, you agree to the practices described below.

2. Information We Collect

We collect personal information that you voluntarily provide when submitting forms on our website. The specific data collected depends on the form you use:

Contact Form

• Company name
• Email address
• Services you are interested in
• Message content

Reseller Partner Form

• Full name
• Email address
• Phone number
• Country

Test My Domain Form

• Domain name
• Email address
• Name (optional)
• Additional notes (optional)

Automatically Collected Information

When you submit a form, we also collect the following metadata for security, anti-abuse, and operational purposes:

• Timestamp of submission
• IP address (when available via server headers)
• Browser user agent string
• The page from which the form was submitted
• Form type identifier (contact, reseller, or domain test)

3. How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and service requests
• Process reseller partner applications
• Conduct domain exposure assessments you have requested
• Prevent spam and abuse through rate limiting and bot detection
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties. Your information is only shared as described in this policy.

4. Data Processing & Storage

Form submissions are delivered to our team via a secure, third-party email delivery service. Your data may be processed outside of South Africa by service providers that maintain appropriate security certifications and data protection measures. We retain submitted information for as long as necessary to fulfil the purposes described in this policy or as required by law.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information, including:

• Server-side input validation and sanitisation
• Automated abuse prevention measures on all forms
• HTTPS encryption for all data in transit
• Secure session cookies

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.

6. Analytics

This website does not use third-party analytics services such as Google Analytics, Vercel Analytics, or similar tracking platforms. We do not embed tracking pixels, advertising scripts, or social media trackers. The only data we collect is the form-submission metadata described in Section 2 above, which is used solely for operational and anti-abuse purposes.

8. Your Rights Under POPIA

As a data subject under the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us using the details in the Contact section below.

9. Third-Party Services

We use trusted third-party service providers to deliver form submissions securely via email. These providers are contractually obligated to protect your data and only process it on our behalf.

Links to third-party websites may appear on our site for convenience. We are not responsible for the privacy practices or content of those external sites.

11. Governing Law

This policy and the terms set out above are governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the South African courts.

12. Changes to This Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact us:

• Gill Technologies (Pty) Ltd.
• Office G48, 107 Boardwalk Boulevard, Faerie Glen, Pretoria
• Phone: 010 880 5588